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Servicer Contact Numbers and NSLDS Codes

April 23, 2010

Here is one of the questions our team is frequently asked:  Where can I get a list of all the servicers’ contact numbers and NSLDS codes?  I took this information right off an FSA PowerPoint.   This information can also be found in our Tools/Resources section at I’m sure there are other places on the web where this is located, but just in case you don’t have it, here is that information for you:

 Direct Loan Servicing Center

NSLDS Servicer Code: 00100

NSLDS Name: Direct Loan Serving Center

Borrower Phone: 800.848.0979


School Phone:888.877.7658



NSLDS Servicer Code: 700580

NSLDS Name: Dept of ED/Nelnet

Borrower Phone: 888.486.4722


School Phone: 866.463.5638


Student Loan Servicing Center (ACS)

NSLDS Servicer Code: 700577

NSLDS Name: Dept of ED/ACS

Borrower Phone: 800.508.1378


School Phone: 866.938.4750


FedLoan Servicing (PHEAA)

NSLDS Servicer Code: 700579

NSLDS Name: Dept of ED/FedLoan Servicing (PHEAA)

Borrower Phone: 800.699.2908


School Phone: 800.655.3813


Great Lakes Educational Loan Services

NSLDS Servicer Code: 700581

NSLDS Name: Dept of ED/Great Lakes

Borrower Phone: 800.236.4300


School Phone: 888.686.6919


Sallie Mae

NSLDS Servicer Code: 700578

NSLDS Name: Dept of ED/Sallie Mae

Borrower Phone: 800.722.1300


School Phone: 888.272.4665


Our team talks with hundreds of schools every week.  We will continually post the questions we hear each week along with the answers you need to know.

2 Comments leave one →
  1. Robin permalink
    January 2, 2014 10:22 pm

    Nelnet themselves did not know this information, talked to me like I was an idiot in both chat and a phone conversation with I asked for it. They refused to help me find it. Low and behold I find it on the Nelnet blog.

    • January 5, 2014 11:08 pm


      Thanks for taking the time to leave a comment. I am taking your comment and forwarding it on to our training center so that our folks can help people get the information they need.


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