Profiles in the Financial Aid Profession: Christina Gann Munguia, Stanford Graduate School of Business
Jon Potter: What are you most proud of with your financial aid office?
Christina Gann Munguia: The intimate service provided to our student population.
Jon: What has been the biggest challenge for your office over the past 12 months?
Christina: Title 10 Private Loan Disclosure requirement; 2. Transition to DL.
Jon: Are there any primary or coming trends that you see in the financial aid office?
Christina: A student will need to borrow more private loans in the future to cover cost of attendance.
Jon: Do you have any tips for schools that are transitioning to Direct Lending (or what has been helpful to you as you have made the transition)?
Christina: Attendance of webinar trainings provided by ED.
Jon: Who within the financial aid community has been your mentor?
Christina: Colleen MacDonald, EdFUND.
Jon: Where do you think schools should focus their efforts with regard to default prevention strategies given the industry’s move to a 3-year CDR model?
Christina: Continue to reach out to students when they’re in delinquency/default; that has been most effective. 2. In-person exit interviews for successful repayment.
Jon: When you were a kid, what did you want to be when you grew up?
Christina: A refrigerator.
Jon: What do you like most about your job?
Christina: Getting to know the students.
Jon: What is your favorite book, movie or food?
Christina: Love Actually (movie).
Jon: Name one thing that many people do not know about you.
Christina: I’m pregnant with my first child.
Jon: What is your favorite television show?
Christina: Glee.