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Profiles in the Financial Aid Profession: Cindi Pedersen, Bethel College, Mishawaka, Indiana

August 26, 2010

Raina Chezem: What are you most proud of with your financial aid office? 

Cindi Pedersen: Our working relationship with our Bursar’s office. 

Raina: What has been the biggest challenge for your office over the past 12 months? 

Cindi: The DL transition! 

Raina: Are there any primary or coming trends that you see in the financial aid office? 

Cindi: With the changes to alternative loan “availability,” we are discovering that we need to have those “harder” conversations with students, to make sure they are thinking of finding resources for the next four years.  They may have found a loan for this year, but they need to think about the reality of the availability of those resources for future years. 

Raina: Where do you think schools should focus their efforts with regard to default prevention strategies given the industry’s move to a 3-year CDR model? 

Cindi: Educating the borrowers to be aware of who is holding their loans, especially with the borrowers who will be caught in the transition process.  We will also be making more of an effort to contact students at the first sign of delinquency, in case they aren’t aware of who is holding the loan and have, consequently, not been making payments. 

Raina: When you were a kid, what did you want to be when you grew up? 

Cindi: Elementary teacher… or a famous singer! 

Raina: What do you like most about your job? 

Cindi: The interaction with the students. 

Raina: What is your favorite book, movie or food? 

Cindi: Book – The Chronicles of Narnia series; Movie – Pride and Prejudice; Food – donuts… or chocolate… or ice cream. 

Raina: Name one thing that many people do not know about you. 

Cindi: I would love to go skydiving! 

Raina: What is your favorite television show? 

Cindi: House and Lie to Me

Raina Chezem, Midwest Regional Director (IL, IN, MN)

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