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You Spoke, We Listened: What other tools do you offer that can help schools and their students as a federal loan servicer?

September 26, 2011

One of the main objectives of the Nelnet Partner Solutions team is make sure that our school partners know about the additional free services and tools that we  offer as a federal loan servicer.  Here is a Top Ten List:

  1. Clear, open communication – Nelnet Loan Servicing is committed to transparency…  if we are doing it, you will know about it!
  2. Experienced Regional Directors dedicated to providing their schools a top notch customer service experience.
  3.  Webinar Wednesdays – weekly webinar training on relevant financial aid industry topics that have been approved by FSA. 
  4. An online School Portal, developed specifically for school financial aid offices, that offers comprehensive resources, tools and dialog – www.nelnetloanservicing.com .
  5. Money Mondays – weekly online education in financial literacy for students that is inclusive of personal finance and developing healthy financial habits.
  6. Jim’s Blog – heavy on content and open to your comments!  Join in the discussion and stay on top of the latest happenings in the financial aid industry.
  7. The SSC – Nelnet’s School Service Center where school clients can receive support, ask questions and expect problem resolution from individuals whose only role is providing assistance to the school .
  8. Customizable, printable PDFs that cover topics from financial literacy, interest rates and loan repayment.
  9. Nsight – an online, real-time reporting tool that can assist you in monitoring loan delinquency and defaults.
  10. Speakers Bureau – Need conference presenters?  Nelnet has a team of speakers well versed on the latest topics in financial aid.

 

For more information or if you have feedback and ideas of other services we could offer,  please contact your Regional Director or visit www.nelnetloanservicing.com

 

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