Borrower Experience: Manage My Account Video

Nelnet has developed a series of short videos/tutorials to assist borrowers in understanding programs that may positively impact their student loan repayment experience with Nelnet. To view all of our borrower videos, go to www.nelnet.com and select Video &Tutorials from the Help Center in the top right corner.

We often gets calls from borrowers who want to know their payment amount, payment due date, and other loan inquires. The Manage My Account video shows new features for borrowers to find all of this information right at their fingertips including:

• Simple navigation
• Easy payments within three clicks
• Account summary information
• Enhanced payment options

Please take a look and share with your students. Let us know what you think as we continue to develop new ways to reach out and assist our borrowers.