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FSA 2012 Conference: What Questions Would You Like Answered?

October 18, 2012

It is hard to believe that September is over. A very busy month for all of us. Schools start back up, leaves fall, days start to get shorter, and the nights are cooler (at least here in Colorado).  September was especially different for me this year.  My wife and I are now empty nesters.  Both of our kids are off to college –one is a freshman at the University of Wyoming and another is a sophomore at Gonzaga University.  The house seems very quiet; but I have to admit, it is a lot cleaner and a lot less laundry.  Regardless, we can’t wait until they are home for Thanksgiving.

Immediately after Thanksgiving, many of us will be at the FSA Conference in Orlando, Florida. I was on a recent call with FSA and other servicers to begin preparing for those upcoming sessions.  FSA wants to make sure that they get all of your questions answered, particularly, the common questions from schools regarding the loan process and the servicing of loans.  There will be a few sessions dedicated to answering the questions that we collect.

My homework was to capture some of those questions and bring them back to our next meeting.  Can you all help me with my homework?  What are some questions that you would like to ask FSA and the servicers?  You can either reply to this article by leaving a comment below or, if you feel more comfortable, please email me directly (

Thank you all.  Hope to see you in Orlando.

Jim Harris, Managing Director, Nelnet Partner Solutions

3 Comments leave one →
  1. Daykel Menendez permalink
    October 24, 2012 11:08 am

    A borrower going into repayment. The school has information that s/he is currently incarcerated. How can we handle this situation so she doesn’t go into default?

    • October 25, 2012 10:33 am

      Thank you for the question. I have sent this into FSA for inclusion in their presentation. Just in case, however, I will research and post the answer back here as well.


  2. October 25, 2012 11:33 am

    This is more of a “big picture” kind of question. It seems like the DOE is constantly coming up with ways to battle the quickly rising average student loan debt like gainful employment, default prevention and repayment measures but things aren’t getting any better. It seems a little counter intuitive to be backing things like IBR; if our graduates aren’t getting degrees that will allow them to pay back their debt then the problem lies in the very beginning, the cost of tuition. Why isn’t the DOE doing anything about the rising cost of higher education? The problem is not that students are in too much debt it’s that higher education is so expensive. We all know the statics and they are horrifying. Why has tuition at some 4 year universities increased greater than 100% over the past 10 years, what’s happening here? Why are proprietary schools being put under a microscope when traditional 4 year universities are 100 times more expensive? Why aren’t bachelor’s degree candidates counseled on the reality of finding a job that will allow them to pay back their debt? They shouldn’t have to use options like IBR because the cost of their degree should match the reality of their earnings. Does the DOE have a committee that is investigating why the cost of higher education has risen so dramatically?

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