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Reminder: New Encryption Tool for Your Secure Messages

December 14, 2012

On November 12th, I posted an article titled New Encryption Tool Brings New Process for Getting Your Secure Messages. I wanted to remind you of that new process.

What You Need to Do

  1. Set up a new username and password. The first time you get an encrypted email from Nelnet through the Cisco system, you’ll need to set up a new user ID and password and follow the steps in the Cisco Email Encryption Guide.

After you create your user ID and password, you’ll need to enter your password each time you receive a different encrypted message from us. If you’ve already opened a specific message using your Cisco password, you won’t have to enter it again for that particular message.

If you have questions about the encryption process or Nelnet’s change to the Cisco system, please let your Regional Director know.

Jodi Miller, Web & Social Media Manager, Nelnet Partner Solutions

Jodi Miller, Web & Social Media Manager, Nelnet Partner Solutions

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