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Latest from FSA: Reach FSA

September 19, 2013

Recently, Federal Student Aid announced the launch of Reach FSA, a new phone line that will simplify interactions between them and the financial aid community. Reach FSA allows callers to get in touch with ten FSA School Contact Centers via one number. These contact centers include:

  • Campus-Based Call Center
  • COD School Relations Center
  • CPS/SAIG Technical Support
  • eZ-Audit Help Desk
  • Federal Student Aid Research and Customer Care Center (RCCC)
  • Foreign Schools Participation Division
  • G5 Hotline
  • NSLDS Customer Support Center
  • Nelnet Total and Permanent Disability Servicer
  • School Eligibility Service Group

To access Reach FSA, dial 1-855-FSA-4-FAA (1-855-372-4322). Each of these contact centers will also keep its current phone number, allowing callers direct access if they wish.

Read this FSA announcement for more information.

Amy Moser, Southern Regional Director, Nelnet Partner Solutions

Amy Moser, Southern Regional Director, Nelnet Partner Solutions

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