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Nsight Plus Tip: Submit Documents to Nelnet

December 3, 2013

Need:  The ability to upload and submit documents to Nelnet in a secure format.

Solution:  Use the Document Delivery system that was recently incorporated into Nsight Plus. Simply select the Contact Us/Upload Docs tab, select the Upload Documents tab, complete the fields, and click Send Document at the bottom. To send an additional document, click Send Another Document and repeat the process. Yes it is really that easy!

A few additional facts:

  • We will make sure the appropriate area within Nelnet receives your information to update our systems.
  • Your data will be sent in a secure environment and encrypted behind the scenes automatically.
  • For best results, please include the 8-digit DOE code that pertains to your document in the designated field.
  • We can accept any file format up to 10 MB.

Some Ideas of What to Upload:

  1. Demographic changes
  2. Withdrawn student listing
  3. Deferment Forms
  4. Forbearance Forms
  5. Specific borrower account questions with backup documentation
  6. Enrollment information
  7. Repayment Plan Forms
  8. Proof of Death Documentation
  9. Any supporting documentation that include personal identifying information

If you do not have Nsight Plus access, please submit the online request form at http://www.nelnetloanservicing.com/nsight/. You will receive a communication with your logon credentials from Nelnet’s School Service Center within two business days! Should you have any questions about how to schedule a report or about any other Nsight Plus features and functionality, we encourage you to view the computer-based training modules at the above link, or as always, please feel free to contact Nelnet’s School Service Center (866.463.5638 or ssc@nelnet.net) or your designated Partner Solutions Representative.

Alan Ishida - Regional Director, Nelnet Partner Solutions

Alan Ishida – Regional Director, Nelnet Partner Solutions

Pam King, Midwest Regional Director, Nelnet Partner Solutions
Pam King, Midwest Regional Director, Nelnet Partner Solutions

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