You Spoke, We Listened: New Step-By-Step Guide to Creating an Account at Nelnet.com

Financial Aid Administrators often ask us what they can do with their in-school borrowers to get them more engaged with their loan servicer. We usually suggest encouraging their borrowers to create an online account at Nelnet.com. This is something borrowers can do while still in school and it simply creates another avenue for us to connect with borrowers. We also find that borrowers who create an online account with us are also less likely to default on their student loans.

Our friends in the financial aid offices thought this was a great idea and asked for something they could provide their borrowers. So, to further assist our colleagues in the financial aid office, we’ve created this easy step-by-step overview of how borrowers can create an account at Nelnet.com. This graphical PDF walks borrowers through the process of creating an account at Nelnet.com. When borrowers have a Nelnet.com account, they’ll be able to check their balance, make payments, explore repayment options, and much more.

You can provide this document to your borrowers who have loans serviced by Nelnet or simply add this to your own website as a resource document available to your borrowers. Please let us know if you have additional ideas or suggestions for how we can better serve you and your students.

Ron Hancock, National Manager, Nelnet Partner Solutions