Latest from FSA: Reach FSA
December 16, 2013
Federal Student Aid (FSA) offers the financial aid community a new phone line, Reach FSA, that provides simplified access to FSA School Contact Centers. Campuses can call 1-855-FSA-4-FAA (1-855-372-4322), to connect immediately to any of the following FSA School Contact Centers:
- Campus-Based Call Center
- Central Processing System (CPS)/ Student Aid Internet Gateway (SAIG) Technical Support
- Common Origination and Disbursement (COD) School Relations Center
- eZ-Audit Help Desk
- FSA Research and Customer Care Center (RCCC)
- Foreign Schools Participation Division
- G5 Hotline
- National Student Loan Data System (NSLDS) Customer Support Center
- Nelnet Total and Permanent Disability Servicer
- School Eligibility Service Group
Reach FSA helps callers (including school personnel, third-party servicer personnel, software provider personnel, guaranty agencies, lenders, and lender servicers) identify the appropriate Contact Center to address their questions and then transfers them to that Contact Center.
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