Nsight Plus Tip: View Comprehensive Borrower Information

Need: You are looking for a way to view ALL Nelnet-serviced loans for a borrower, regardless of original school code.

Solution:  Use the Borrower Search feature in Nsight Plus. The Borrower Search button is located at the top right of the Nsight dashboard. Not only will you see the loans associated with your school code, but all of the borrower’s loans on the Nelnet servicing system will appear. This allows you to have a more accurate depiction of the borrower’s student loan financial situation. The borrower level Account Snapshot (shown above) will also display balances and payment information for all loans serviced by Nelnet. Nelnet developed Borrower Search based on school requests  for the most comprehensive borrower level information possible to better assist borrowers.

Pam King, Midwest Regional Director, Nelnet Partner Solutions