4 Ways to Develop and Keep a Positive Attitude
February 21, 2014
- Make a conscious choice to be positive. Encourage yourself to see the benefits before you see the negatives in any situation.
- Set daily goals relating to specific behavior that supports a positive attitude. You will recognize more of your positive behaviors if you’re focused on a specific goal.
- Do more things that bring you joy – on and off the job.
- Link the outcomes of staying positive with a concrete consequence. Common ways of recognizing a positive attitude in the workplace include paychecks, raises, promotions, special recognition, respect and recommendations.
Source: Keeping Them Calling! Superior Service on the Telephone by Sherry L. Barrett.

Nycci Parsons, Learning Engineer, Nelnet Partner Solutions
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