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NEW Service for Schools: Nelnet Concierge

March 3, 2014

LogoMark_2C-_ScreenWe are thrilled to announce a brand new service for school financial aid officers! Our new Concierge team will proactively reach out to you and your colleagues to share the latest loan servicing updates, answer questions, and connect you with Nelnet’s latest tools and resources.

These folks work alongside your Nelnet Regional Director – so your main Nelnet contact will not change.

As members of Nelnet Partner Solutions, we pride ourselves in offering exceptional customer service – and the ability to expand our services as the need arises. Together, your Nelnet Regional Director, the School Service Center, our new trainers, and the Concierge team form the full circle of support for our schools.

We look forward to helping you and your students succeed with the help of the Concierge team. You will be hearing from them soon!

Dawn Knight, National Manager, Nelnet Partner Solutions

Dawn Knight, National Manager, Nelnet Partner Solutions

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