New Spanish Documents Available!

At Nelnet, customers are #1, so it is important to us that we provide tools and resources that fit the needs of you and your students. To accommodate those who are more comfortable communicating in Spanish, we have translated two of our popular borrower resources. We hope that these two new documents will assist Spanish-speaking students and their parents in successfully repaying student loans.

How to Create Your Nelnet.com Account (Cómo crear su cuenta de Nelnet.com) is a step-by-step, graphical guide that walks borrowers through the process of creating an account at Nelnet.com. Once a borrower is set up with an account, he or she has the ability to check their balance, make a payment, explore repayment options, and more.

How to Make a Payment (Cómo realizar un pago en Nelnet.com) explains the payment process on Nelnet.com and includes helpful graphics with every step.

Both the Spanish and English versions of these documents can be found  in our library of resources at NelnetLoanServicing.com. Feel free to provide them to your borrowers who have loans serviced by Nelnet or make them available on your office’s website.

Nycci Parsons, Learning Engineer, Nelnet Partner Solutions