Skip to content

A New Approach to Reaching Your Students

October 27, 2014


What You Know: Nsight Plus Letter Merge

As you may already know, Nsight Plus, Nelnet’s free reporting tool for schools, offers the ability to generate student-specific letters about their current student loan status. Administrators are able to easily pull borrower data from Nsight Plus, merge the data with the appropriate letter, place letters on your institution’s letterhead, and send by email or physical mail. Letter options include:

  • Deferment Ending – For borrowers within 60 days of their deferment end date
  • Forbearance Ending – For borrowers within 60 days of their forbearance end date
  • X-Days Past Due – For borrowers between 60 and 240 days delinquent
  • Late Stage Delinquency – For borrowers between 241 and 360 days delinquent

You are able to create either letters for a group of students or just individual letters. These letters are available for any borrower serviced by Nelnet, along with those serviced by EdFinancial, Granite State, OSLA, and VSAC. Click here for a step-by-step guide to creating these letters.

A New Approach: Combining Communication with Education

On their own, Nsight Plus’ letters are valuable default prevention and management tools. However, combined with the appropriate Nelnet resources, we think these letters could be an especially powerful tool for your institution. By using our letters in tandem with our resources, borrowers will not only be informed of their loan status, but they will also receive a brief, to-the-point education on topics critical to them in their current status. This is the first article in a series where we will look at how to effectively package letters from Nsight Plus with Nelnet’s resources.

The Deferment Ending letter reminds borrowers that they are responsible for paying the interest that accrues during the deferment period and that they will need to start making payments again soon. Here’s a sample of the Deferment Ending letter:



As students are exiting deferment, it is a good time to remind them of repayment plan options. Download Nelnet’s Student Loan Repayment Plans and Income-Driven Repayment Plans resources and include them when you send Deferment Letters. By reminding students that there are repayment plan options that may be better for their current situation, you can give them a head start toward successful repayment and proactively help them avoid delinquency and default.

repayment     idr













To sign up for Nsight Plus and start integrating our letters into your school’s default prevention plan, click here. For a look at more useful resources, visit our library.


Melissa Stokes, Concierge Representative, Nelnet Partner Solutions | Kristin Tobias, Communications Coordinator, Nelnet Partner Solutions

Melissa Stokes, Concierge Representative, Nelnet Partner Solutions | Kristin Tobias, Communications Coordinator, Nelnet Partner Solutions

One Comment leave one →
  1. October 29, 2014 3:13 pm

    I started my own default prevention letters that I felt were personable and made a great transition from our college to lenders. I scoured the internet and at that time was unable to find anything I could use as an example template. I felt that since we had a pre existing rapport with our students they would be more inclined to read our emails before any lender communication. I am SO glad these Nsight letters are available to use and I just wanted to express my gratitude for making them available. I am excited to incorporate them into our default prevention plans going forward!

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: