NEW Resource: What Student Loan Borrowers Need to Know About Nelnet
Educating student loan borrowers is no easy task. There is an overwhelming amount of information for students to absorb, and it can be difficult to capture their attention long enough to share it all. To help you more effectively and efficiently communicate these important details to your students who have loans serviced by Nelnet, we’ve created a new resource — Nelnet: What Borrowers Need to Know.
This one-page document, available in color or black and white, covers the key things Nelnet borrowers need to know about their student loans. The information included is short, easy to understand, and broken up by topic, making this guide not only a great educational tool, but also a reference that students can keep and continually come back to. Covered in the guide is:
- What a servicer does
- How Nelnet can help students
- First steps students should take after taking out a student loan
- Federal student loan stages
- Ways Nelnet borrowers can make a payment
- How students can lower their payments
- Where financial literacy resources can be found
- Nelnet contact information
- And more!
This resource was suggested by one of our school partners, so we’re excited by the potential it has to be useful in your financial aid office. Here are some ways we think you can implement Nelnet: What Borrowers Need to Know at your school:
- Email it to student borrowers with loans serviced by Nelnet
- Share printed copies with student borrowers with loans serviced by Nelnet during entrance/exit counseling or other in-person meetings
- Add the link to the PDF to your website
- Share the link to the PDF on your blog or social media
For additional resources, please visit our library.

Kristin Tobias, Communications Coordinator, Nelnet