Introducing New Borrower Resources
Whether their student loan is in the in-school, in-grace, or in-repayment stage, communication between Nelnet and our borrowers is critical. We continuously try to create innovative ways to connect with students during these stages. In 2014, Nelnet created 52 communication pieces for borrowers, including educational videos, Nelnet.com content, letters, and emails. We look forward to continuing this trend of enhanced communication in 2015, with a special focus on healthy repayment.
To kick off the new year, we revamped the In Grace page on Nelnet.com. We have made it easier for borrowers to quickly view the important information they need to know while their loans are in grace to better prepare them for repayment.
As borrowers transition from grace to repayment, we want them to feel confident and prepared. As part of our focus on healthy repayment, we have created an infographic that overviews information borrowers should keep in mind to begin repayment on the right foot.
We look forward to finding even more new ways to serve you and your students in 2015!
Jim Harris, Regional Director, Nelnet Partner Solutions
