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Income-Driven Repayment FAQ

June 18, 2015


Income-driven repayment (IDR) plans are a great choice for borrowers who would like to make their student loan debt more manageable by reducing their monthly payment amount. Here is a question we frequently receive from schools about IDR.

Q: What is the timeline for obtaining recertification information for an income-driven repayment plan (IDR) borrower and what is Nelnet doing to make this process more seamless?

A: A borrower’s first renewal notification is sent 95 days prior to their IDR renewal date (the anniversary of when the plan started). A second and final notice is sent 35 days before the renewal date. A borrower’s renewal date will also be noted on the monthly statement.

Nelnet’s online borrower accounts have been updated to assist the borrower with renewing their current IDR plan. When the borrower is up for renewal, the system will show what plans they can apply for. If they are not up for renewal, the borrower will be advised that they are not yet required to do

If the borrower’s income or family size has changed, they may request a re-evaluation. Otherwise, they will need to wait until renewal time to complete the process. To re-evaluate their situation, they would complete the application on

Failure to submit renewal documentation timely will lead to a monthly payment amount based on the 10-year standard repayment plan, as well as interest capitalization.

Borrowers submitting income documentation within ten days of the deadline will have their current payment amount maintained until income documentation is processed and new payment amount is calculated.


Lou Murray, Regional Director, Nelnet Partner Solutions

Lou Murray, Regional Director, Nelnet Partner Solutions

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