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Student Loan Servicing Leaders Combine Forces to Create Servicing Platform of the Future

November 16, 2016


Great Lakes and Nelnet have formed a joint venture to create the servicing solution of the future and compete in the U.S. Department of Education’s (ED) ongoing procurement.

Great Lakes + Nelnet = GreatNet

Inspired by changes called for by ED to simplify the student loan borrower experience, GreatNet is a collaboration of the best from our two organizations in our response to the procurement.

GreatNet has been announced as one of three finalists. If selected, we can help ED fulfill their vision for a streamlined student loan borrower experience, with simplified communications and easy-to-use technology on a single platform. The goal is for each student loan borrower to benefit from the same high quality service across all touch points.

For More Information

We’re excited about the future with GreatNet, and we’re here to help in all the usual ways.

At Great Lakes, contact your Great Lakes representative or Client Services team with any questions, or for help with your Great Lakes-serviced loans. At Nelnet, contact School Ombudsman Dawn Knight with questions, or your School Service Center for daily assistance with Nelnet-serviced loans.

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