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Be Aware: IRS Data Retrieval Tool Currently Unavailable

March 9, 2017

As announced on NASFAA’s Twitter account on March 7, the IRS Data Retrieval Tool is currently down due to technical issues.

This morning, the IRS and FSA released the following statement about the outage:

Internal Revenue Service (IRS) and U.S. Department of Education Office of Federal Student Aid (FSA) Statement about the IRS Data Retrieval Tool (DRT)

The IRS DRT on is currently unavailable, and we continue to work on the issue. Applicants filling out the Free Application for Federal Student Aid (FAFSA) can manually enter the requested financial information from copies of their tax returns.

Additional information:

The online FAFSA remains operational, and families can continue filling the FAFSA as you normally would, using your 2015 tax information.

The income information needed to complete the FAFSA can be found on your tax return. If you did not retain a copy of your tax return, you may be able to access the tax software you used to prepare your return or contact your tax preparer to obtain a copy.

If you are unable to get a copy of your tax return, you may visit to view and download a summary of your tax return, called a tax transcript, at Get Transcript Online. You must verify your identity to use this tool. You also may use Get Transcript by Mail or call 1-800-908-9946, and a transcript will be delivered to your address of record within five to 10 days.

For more information on or for help with completing the FAFSA, visit or call 1-800-4FED-AID (1-800-433-3243).


We will continue monitoring updates and provide more information on the outage as it is available.

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