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Nelnet’s Acquisition of Great Lakes Complete

February 9, 2018

We are excited to announce that Nelnet has completed its acquisition of Great Lakes Educational Loan Services, Inc. (referred to as Great Lakes throughout this blog post) the servicing entity of Great Lakes Higher Education Corporation. Great Lakes is now a part of the Nelnet family of companies.

Together, we will have the opportunity to transform student loan servicing for millions of student loan borrowers, providing unmatched borrower experiences and the best technology.

Great Lakes and Nelnet will continue to service their respective government-owned portfolios on behalf of the Department of Education (Department) with their distinct brands, independent servicing operations, and teams. Likewise, each entity will continue to compete for new student loan volume under its respective existing contract with the Department. Over time, technology and shared services teams will integrate and support both the Great Lakes and Nelnet servicing operations.

Great Lakes’ Higher Education Guaranty Corporation will remain a separate entity, unrelated to this merger.

Please continue to work with the same Great Lakes or Nelnet contacts and tools, and obtain your reporting in the same manner you have in the past. If you have any questions, please do not hesitate to contact Nelnet’s School Service Center at 866.463.5638 or Great Lakes Client Services at 888.686.6919.

As always, thank you for all that you do. We are confident that the collaboration between Great Lakes and Nelnet will help us continue to provide the best possible experience for all of the schools and borrowers we serve. We will continue to provide updates about integration in the future.

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