FAQ: What does “N!!” mean at the start of an email subject line?

When you see “N!!” at the start of a subject line, it indicates that the message has gone through our automated encryption process.

We encrypt these emails to protect confidential information contained within. Any attachments contained within these messages are safe to open.

If you ever have any questions about communications you receive, we encourage you to contact the School Service Center (866.463.5638 or SSC@nelnet.net).