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Latest from FSA: New Reports Posted to FSA Data Center

April 10, 2018

FSA recently posted six new reports that highlight the characteristics of Direct Loan borrowers in Repayment loan status to the FSA Data Center. FSA posted these reports along with a series of updates to the quarterly application, disbursement, and portfolio reports to include data through Dec. 31, 2017.

Key findings in these reports cover topics that include:

  • Characteristics of Current and Delinquent Borrowers in Active Repayments
  • Application Volume and Aid Disbursements
  • Outstanding Loan Portfolio Overview
  • Enrollment in Income-Driven Repayment Plans
  • Tracking Toward Public Service Loan Forgiveness
  • New Direct Loan Defaults and Delinquency Rates

To access these reports, log in to the FSA Data Center, the centralized online source for FSA data.

For more information, check out FSA’s announcement about the new reports.

Latest from FSA: Webinar Recording – The FISAP in the COD System

March 26, 2018

FSA recently announced the availability of a recording of their March 2018 Webinar that provided information on the upcoming transition of business processes for the Campus-Based programs to the COD System.

The webinar, which originally took place on March 7, can be viewed here. No registration is required.

For more information on the webinar, please see the original announcement from FSA.

Spring Reminder: Check out Nelnet’s Resource Library

March 23, 2018

Days are getting longer, trees are budding, and birds are belting out their favorite songs. Yes, Spring has arrived, and not a moment too soon. As you prepare for the homestretch of the academic year, don’t forget about Nelnet’s resource library.

Designed to help educate students and financial aid administrators alike, our library offers helpful PDFs, videos, and recorded webinars that cover a wide range of financial aid topics.

A few popular resources in our library include:

  • Our Interest Rate Flyer covers Federal Direct Stafford and PLUS Loans first disbursed on or after July 1, 2017 and prior to June 30, 2018.
  • Our Loan Repayment Plan Comparison spells out eligibility, loan terms, advantages, and other good-to-know details.
  • Our Servicer Contact Information Sheet allows borrowers to keep all of their important student loan information in one place, including servicer contact information, account numbers, loan amounts, and more.

For these resources, and many more, check out our Resource Library.

Happy Spring! We hope it’s a great one!

Latest from FSA: Updated FSA Coach Course Available

March 14, 2018

FSA recently announced that they have updated the FSA Coach Intermediate Training course for the 2017-18 award year, and it is now available on the Federal Student Aid E-Training website.

The Intermediate Training course complements the Basic Training course and offers a self-paced, interactive training opportunity for more experienced financial aid administrators.

FSA Coach lessons allow financial aid administrators to approach training in the way that best fits their schedules, completing lessons individually or as a full course. Lessons also feature hyperlinks to interactive exercises, review questions, quizzes, and other FSA information.

For more details on the updated FSA Coach Basic Training course, including details on accessing the training, see FSA’s announcement.

Latest from FSA: Upcoming Webinar on FISAP in the COD System

February 26, 2018

FSA recently announced an upcoming webinar that will provide information on the upcoming transition of business process for the Campus-Based programs to the COD System. Intended for financial aid administrators who have operational responsibility for Campus-Based processing, this webinar will explain why this transition is occurring and provide an overview of Campus-Based functionality in the COD System.


Date/Time (Session 1): Wednesday, March 7, 2018; 1 p.m. (Eastern Time)

Date/Time (Session 2): Wednesday, March 14, 2018; 4 p.m. (Eastern Time)

Length: 90 minutes

For more information on this webinar, including registration details, see FSA’s announcement.

Latest from FSA: Webinar on Correcting Reported GE Data in NSLDS

February 13, 2018

FSA recently announced an upcoming webinar that will provide information about the reporting process for Gainful Employment (GE) programs in the National Student Loan Data System (NSLDS). This webinar will cover topics including how institutions report GE program data using NSLDS and how to correct previously reported data in NSLDS.


Date: Wednesday, Feb. 28, 2018

Time: 2 p.m. (ET)

Length: 90 minutes

For more information on this webinar, including registration details, see FSA’s announcement.

Nelnet’s Acquisition of Great Lakes Complete

February 9, 2018

We are excited to announce that Nelnet has completed its acquisition of Great Lakes Educational Loan Services, Inc. (referred to as Great Lakes throughout this blog post) the servicing entity of Great Lakes Higher Education Corporation. Great Lakes is now a part of the Nelnet family of companies.

Together, we will have the opportunity to transform student loan servicing for millions of student loan borrowers, providing unmatched borrower experiences and the best technology.

Great Lakes and Nelnet will continue to service their respective government-owned portfolios on behalf of the Department of Education (Department) with their distinct brands, independent servicing operations, and teams. Likewise, each entity will continue to compete for new student loan volume under its respective existing contract with the Department. Over time, technology and shared services teams will integrate and support both the Great Lakes and Nelnet servicing operations.

Great Lakes’ Higher Education Guaranty Corporation will remain a separate entity, unrelated to this merger.

Please continue to work with the same Great Lakes or Nelnet contacts and tools, and obtain your reporting in the same manner you have in the past. If you have any questions, please do not hesitate to contact Nelnet’s School Service Center at 866.463.5638 or Great Lakes Client Services at 888.686.6919.

As always, thank you for all that you do. We are confident that the collaboration between Great Lakes and Nelnet will help us continue to provide the best possible experience for all of the schools and borrowers we serve. We will continue to provide updates about integration in the future.